Solution
Automate the OperationsNobody Wants to Do
An operations automation engagement for the repetitive work that consumes the team — workflow discovery, the system selection, the integration with the systems you already run, the audit trail and the metrics that prove the work moved.
What this engagement covers
Operations automation starts with the process that hurts the most — the one that costs the most time, the most money, or the most customers. Between that first process and the second one, the work is workflow discovery, the system selection, the integration, the audit trail and the metrics.
We do this as a sequence of focused engagements, each one aimed at the next process the data is pointing to. The output is a more capable operation, a more confident team, and a backlog of small automations that compound.
How the work is shaped
The first two weeks are discovery — interviews with the operations team, a map of the process end-to-end, and a written brief of the cost of the manual process and the expected gain. The next two weeks are design — a written workflow, a written integration plan, and a written estimate.
The remaining weeks are build and ship — the automation built, the integration live, the audit trail in place, and the metrics the team can act on. The next engagement is the next process, scoped against the data.
- A 30-minute discovery call before any commitment.
- A written workflow and a written estimate within two weeks of the discovery.
- A weekly review against the operations metrics during the build.
- A 30-day post-shipment review with the team feedback and the next process scoped.
What it costs and what you get
A typical operations automation engagement lands between ₹4 lakh and ₹20 lakh per process, depending on the depth of the workflow and the integrations. The engagement is fixed scope, with a change process for anything that moves.
You get the workflow, the integration, the audit trail, the metrics and the runbook. The workflow is owned by you, the integration is in your systems, and the metrics are the ones the operations team can act on. The work is yours to keep building on.
Frequently asked
The questions the team asks
- Which process should we automate first?
- The one that hurts the most. We map the processes end-to-end, score them by volume, by time, by error rate and by strategic value, and recommend the one that gives the biggest gain for the smallest change. The first process is the one that proves the sequence works.
- Will the automation replace the team?
- Sometimes, when the task is purely repetitive. Usually, the automation handles the repetitive part and the human handles the judgment. The human-in-the-loop is part of the architecture, with the audit log and the approval path the workflow needs.
- How do you measure success?
- Against the cost of the manual process and the eval of the automation. The cost of the manual process is the time the team was spending, multiplied by the hourly cost. The eval is the technical metric the team can act on. The two are tied together in the monthly review.
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Tell us the outcome you need. You get an approach, a rough timeline and next steps within one business day.