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Free CRM Cost Calculator

This CRM cost calculator shows Indian businesses an indicative price range and build time for a custom CRM. Choose how many people will use it, how many sales pipelines you run and which integrations you need, such as WhatsApp, IVR or Meta lead ads. Custom business software from DipanshuTech starts at ₹39,999.

Sales, support and managers who log in (1–5,000)

Separate deal flows, e.g. retail and dealer (1–20). 1 included.

Integrations

Indicative cost

₹57,999 – ₹93,000

Timeline: 4–6 weeks

Base CRM (1 pipeline)
₹39,999
Up to 10 users
₹8,000
WhatsApp
₹10,000

Indicative estimate — final quote depends on scope.

Get the detailed PDF report — free

Line-by-line breakdown of this estimate, ready to share with your team.

See our CRM development service

How to use

How to use the CRM Cost Calculator

  1. 1

    Enter how many sales, support and management staff will log in to the CRM.

  2. 2

    Set the number of sales pipelines. A pipeline covers one way you sell, for example direct retail, dealers or project sales, each with its own stages.

  3. 3

    Tick the integrations you need, such as WhatsApp, IVR call tracking, website forms, Meta lead ads, email campaigns or payment links.

  4. 4

    Add a mobile app if your sales team works in the field and needs to log visits and follow-ups on the phone.

  5. 5

    Check the range and timeline, then request the free PDF report if you want to share the breakdown with your partners.

What a custom CRM costs and why

Three things move the price most. First, the number of pipelines: each one needs its own stages, fields, follow-up rules and reports. A business that sells only to retail customers has a simpler CRM than one that also handles dealers, government tenders and service contracts.

Second, the number of users. A five-person sales desk can share one or two roles. A team of fifty across branches needs managers who see their own team, territory rules, lead assignment by area and activity reports for each person.

Third, integrations. Leads in India arrive from many places at once: website forms, Meta lead ads, IndiaMART-style portals, missed calls and WhatsApp. Each source has to drop the lead into the right pipeline, assign it to a salesperson and alert them, without creating duplicates. Each integration also lengthens the timeline, and the card shows how much.

WhatsApp and IVR in a CRM

For many Indian businesses, WhatsApp carries most customer conversations. A CRM integration can send quotation links, payment reminders and follow-up messages from approved templates, and log replies against the lead. This uses the official WhatsApp Business Platform through a provider, which charges per message on its own rate card, separate from our build cost.

IVR and call tracking connect your business number to the CRM, so incoming calls create or match a lead, and missed calls show up as tasks. Call recordings, where the provider supports them, can be attached to the lead for review.

Custom CRM or a ready-made one?

Ready-made CRMs such as Zoho CRM, HubSpot or Salesforce work well when your sales process is close to the standard lead, deal and contact model. They usually run on a subscription and you can start quickly.

A custom CRM fits when your process has steps those products handle awkwardly: site visits with photos, dealer schemes, part payments, or quotations tied to your own price lists and stock. It can also be shaped around how your team grows. Our CRM development service page has more detail on how we scope this.

How long a CRM build takes

Build time grows mainly with integrations, because each one needs testing with real lead sources. The card shows the timeline for your selection. The high end of the range allows for review rounds and importing your existing leads from spreadsheets.

FAQ

Frequently asked questions

With DipanshuTech, custom business software starts from ₹39,999. Extra pipelines, more users, integrations and a mobile app add to that. The calculator gives an indicative range; the final quote depends on scope.

No. The estimate covers building the integration. Messages sent through the WhatsApp Business Platform are billed by Meta through your chosen provider, per message on its own rate card.

Yes. Select website form capture and Meta lead ads in the calculator. New leads land in the right pipeline, get assigned to a salesperson and trigger an alert.

The calculator covers the build. We confirm support, hosting and licensing terms in the written quote.

Yes. We import existing leads, contacts and open deals during setup. Mention the size and source of your data when you ask for a quote, because messy data takes longer to clean.

No. It is an indicative estimate based on what you selected. We confirm a fixed price after a short call about your sales process.

Need this built into your own software?Talk to us about CRM development.

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