Vendor Onboarding & KYC
Sign-up, KYC, document collection and the approval workflow for new vendors.
Product Engineering
Marketplace DevelopmentTwo Sides, One Platform.
Marketplace development for two-sided platforms — vendor onboarding, listings, search, payments, payouts, disputes and the admin tooling your team needs to keep the marketplace healthy, with the integrations to the operations behind it.
10+Years Experience
100+Projects Delivered
50+Expert Developers
20+Industries Served
Vendor Onboarding & KYC
Listings & Catalogue
Search & Discovery
Payments & Payouts
Disputes & Resolutions
Admin & Operations Console
Overview
A marketplace is two products in one codebase
A marketplace is two products — the supplier side and the buyer side — running on the same data, with the same authentication, but with different mental models, different jobs to be done, and different success metrics. The work is to design both products and the platform underneath them without one starving the other.
We build marketplaces with a strong core (parties, listings, transactions, payouts) and the two products (supplier and buyer) shaped against the actual users. The supplier side is optimised for "list fast, get paid reliably"; the buyer side is optimised for "find what I need, trust the transaction". The platform underneath both is what makes the operation runnable.
This is the wrong engagement if you only have one side of the marketplace, or if the supplier and buyer are the same entity. For that, a SaaS product is a simpler answer.
- Two-Sided Product Thinking — The supplier and buyer experiences are designed as two products, not one.
- Operational Tooling — The admin console is part of the build, not a future idea.
- Payment Reliability — Payments, holds, payouts and the reconciliation that survives an audit.
- Search That Works — Full-text search, faceted filters and the recommendations that lift conversion.
What we deliver
Everything included in our marketplace development
Listings & Catalogue
Listings, attributes, search, filters and the catalogue that the supplier side runs.
Search & Discovery
Full-text search, faceted filters and the recommendations that lift conversion.
Payments & Payouts
Payments, hold, payout cycles, refunds and the reconciliation that ties to the bank.
Disputes & Resolutions
The dispute flow, the evidence and the resolution path for buyer-seller conflicts.
Admin & Operations Console
The internal tooling your team needs to keep the marketplace healthy.
Our process
A proven process for successful delivery
01
Discover
We map the supplier side, the buyer side and the platform underneath.
02
Plan & Design
We design the data model, the role model and the supplier/buyer products.
03
Develop
We build the core, the supplier side and the buyer side in parallel.
04
Deploy
We ship to production with payments, payouts and the admin console live.
05
Optimize & Grow
We add the next workflow, the next category and the next integration as the marketplace grows.
Technology
Built with a stack that stays maintainable
Frontend
- Next.js
- React
- TypeScript
- Tailwind CSS
Backend
- Laravel
- Node.js
- Python
Database
- PostgreSQL
- MySQL
- Redis
- Elasticsearch
Payments & Search
- Razorpay
- Stripe
- Elasticsearch
- Algolia
What you can expect
- To First Production Release
- 12-20 wksTo First Production Release
- Target Uptime
- 99.9%Target Uptime
- Search Response Time
- <2sSearch Response Time
- Payouts Reconciled
- 100%Payouts Reconciled
Industries we serve
Delivered for teams in your sector
A focused marketplace with one category, a single currency and a simple payout cycle ships in 12–16 weeks. A larger marketplace with multi-category, multi-region and a complex payout cycle runs 16–24 weeks. The timeline is set after the discovery, not before, because the scope depends on the categories and the operations.
A sign-up flow that collects the documents and the data, a KYC step that runs against the vendor you choose (or a manual review if the volume is low), and an approval workflow that the operations team can run from the admin console. The flow is part of the build, not a separate system.
Payments via Razorpay or Stripe, with a hold and payout cycle that matches your operation (T+1, T+7, monthly). Refunds, partial refunds and the reconciliation that ties to the bank statement are part of the build, with a written runbook for the operations team. We do not leave the payout flow as a manual export.
Yes, when the data model is right. We design the catalogue against attributes, not a fixed schema, so a new category is a configuration change rather than a code change. The same applies to a new region, a new currency and a new payout cycle — they are configuration, not a rewrite.
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Ready to start your marketplace development project?Let’s scope it together.
Tell us the outcome you need. We’ll come back with an approach, a timeline and a written estimate.