System IntegrationMake Your Systems Talk.

Because most integrations are one-off scripts with no retries, no idempotency and no monitoring. When the remote system returns a 500, the script writes the failure to a log no one watches. We design against that: idempotent writes, retries with backoff, a dead-letter queue for messages that cannot be delivered, and monitoring that alerts when the queue is growing.

When there is no API, we use a controlled export — CSV, SFTP, scheduled database dump — with a typed contract and a written SLA. The export is treated as a real integration, with monitoring and the same dead-letter handling. When the vendor eventually ships an API, we move to it without breaking the consumer.

Yes, after a short audit. The audit produces a written report of the current state, the failure modes and the gaps. We then write the contract, add the monitoring, and refactor the parts that have to be refactored. The goal is to make the integration observable and recoverable, not to rewrite it from scratch.

A separate engagement, but a common follow-on. We use Airflow, dbt or a managed pipeline (Fivetran, Stitch) depending on the source systems, and we model the data against the questions the business actually asks. The pipeline is monitored, idempotent and recoverable — the same engineering rigour as the bridge layer.